Michael Swayze's Community Resources

Blog

  • Energy Safety Net Rules Overlooked

    Nearly a month ago safety net rules went into effect which allow low-income families to maintain electric and gas service without fear of disconnection during the winter months. These rules are in place in most states and in New Jersey are known as the Winter Termination Program. Unfortunately, many of the families that are at-risk do not know the regulations, while companies that are supposed to follow the rules disregard them right and left.

    You may have heard stories in which a low-income customer contacts their utility company only to be told they will be shut off soon unless they pay a large portion of their bill. This may be allowable under certain circumstances but may not comply with regulations issued by the state’s Board of Public Utilities. A situation came to this person’s attention and it was obvious the facts did not add up. For example, the customer was advised to pay three quarters of the outstanding balance. State rules allow a protected customer to pay up to 25% of the bill and go on a budget plan. The customer indicated she was receiving welfare. She was told that wasn’t enough, that she had to be receiving energy assistance (LIHEAP) to be protected against a winter shut off. She was further advised that service can be shut off as long as the temperature does not go below 32 degrees. Not true, as the weather does not supercede state regulations.

    Last month the New Jersey Community Resources website featured an article as to which groups of people are protected against disconnections. To further assist social workers and community agencies in an effort to protect vulnerable individuals and families a series of questions have been prepared when they are interviewing their clients. It should be useful in averting unnecessary shutoffs and a source of information about other energy programs. The Utility Questions Guide is available on this site. Feel free to share it.

    Other useful information is available on the following web pages:
    Avoiding NJ Utility Shutoffs,
    Winter Termination Program,
    NJ Energy Assistance Programs.

    Complaints about violations of the Winter Termination Program rules should be directed to the Board of Public Utilities at 800-624-0241.

    In a related matter, we should also wonder what happened to the funding promised to families almost two years ago. Legislation was signed in Trenton in January, 2010 with funds becoming available starting July 1, 2010. It is known as the Temporary Relief for Utility Expenses (TRUE) program but hasn’t been overly successful in averting shutoffs for moderate income families.

  • Winter Termination Program Takes Effect Today

    The Winter Termination Program – sometimes known as the “winter moratorium” – began today, November 15. It is a regulation issued by the Board of Public Utilities (BPU) and prohibits utility companies from shutting off electric or gas service to certain low income customers.

    The following is part of a Customer’s Bill or Rights found on the BPU website. It reads as follows: “Winter Termination Program – If you are an elderly or low income customer having financial problems paying your bill you should request the company to enroll you in a budget plan in accordance with your ability to pay. You are required to make good faith payments of all reasonable bills for service and in return are assured of the right to have gas and electric utilities service from November 15, to March 15 without fear of termination of such service.”

    Customers who receive any of the following public benefit programs are protected against utility shutoffs: Lifeline, PAAD, LIHEAP, USF, TANF, GA, SSI, or persons unable to pay their bill due to circumstances beyond their control. A person can request to be placed under “WTP protection” if they are in any of these categories by contacting their utility company. To take advantage of the WTP a customer should make “good faith” payments, enroll in an affordable payment plan, and apply for energy assistance benefits.

    Additional information is available on the New Jersey Community Resources website on the following web pages: Winter Termination Program, NJ Energy Assistance Programs, and Avoiding NJ Utility Shutoffs.

    Households who require the intervention from others should contact the Board’s Division of Customer Assistance at 800-624-0241, or Legal Services of New Jersey at 888-LSNJ-LAW (888-576-5529).

  • New Jersey Area Sports Teams Listed

    Most of the time on this blog you will find information on community resources, energy assistance information, etc. Given the fact that I had the day off I decided to do a long overdue addition to the New Jersey Community Resources website. It was time to lighten up and add the names of New Jersey minor league baseball teams. Granted, there are no minor league games scheduled in October but we still have the World Series to watch.

    Do you know there are six minor league teams in New Jersey? They include: the New Jersey Jackals in Montclair, Newark Bears, Somerset Patriots, Lakewood BlueClaws, Trenton Thunder, and the Camden Riversharks. You could add nearby Staten Island Yankees. Links to these team’s official websites can be found on New Jersey Community Resources’ New Jersey page.

    While listing minor league teams it made sense to list all area professional sports teams. Of course, you probably have been to their websites on your own but having them listed together made sense, at least it did to me. A direct link to these teams can be found also on the New Jersey page. The list covers all pro sports: baseball, basketball, football, soccer, and hockey. Philadelphia teams are included as some South Jersey readers are fans of teams across the river, just as New York teams are included for North Jersey fans. You may notice I’ve included two women’s professional soccer teams – Blue Sky Soccer , holding their matches in Piscataway and the Philadelphia Independence.

    Have fun watching your favorite teams.